Customer Experience Mergers & Acquisitions

Acquire.fyi monitors the latest mergers and acquisitions. Since 2025, 47 M&A deals in the Customer Experience category have pushed the total transaction value to $11.7B.
M&A Deals (2026)
12
20% vs 2025 year-to-date
Total Value (2026)
$372M
70.6% vs 2025 year-to-date
Median Deal Size (2026)
$372M
241.3% vs 2025 year-to-date
Megadeals: >$500M
0
0% vs 2025 year-to-date

M&A Deal Volume & Value

Historical performance in the Customer Experience category.

Source: Acquire.fyi, Jan 1, 2025 - Jul 21, 2026.

Top Customer Experience Deals (Last 12 Months)

Largest mergers and acquisitions by disclosed deal value.

Acquirer Target Type Value Headline
Capgemini S.E. WNS (Holdings) Limited Acquisition $3.3B Capgemini S.E. acquires WNS (Holdings) Limited in $3,300.0M cash deal
NEC Corporation CSG Systems International, Inc. Acquisition $2.9B NEC Corporation to acquire CSG Systems International, Inc. in $2,900.0M cash deal
Thoma Bravo Verint Systems Inc. Acquisition $2B Thoma Bravo to acquire Verint Systems Inc. in $2,000.0M cash deal
Thoma Bravo Verint Systems, Inc. Acquisition $2B Thoma Bravo to acquire Verint Systems, Inc. in $2,000.0M cash deal
NiCE Ltd. Cognigy Acquisition $955M NiCE Ltd. to acquire Cognigy in $955.0M cash and stock deal
Repay Holdings Corporation Kubra Data Transfer LTD. Acquisition $372M REPAY Closes $372 Million KUBRA Deal
Seismic Highspot Merger Undisclosed Seismic to merge with Highspot
Highspot Seismic Merger Undisclosed Highspot to merge with Seismic
UJET Spiral Acquisition Undisclosed UJET acquires Spiral
Route Frate Returns Acquisition Undisclosed Route acquires Frate Returns

Latest Customer Experience Articles

Page 1 of latest articles and deal coverage.