Historical performance in the Customer Service category.
Source: Acquire.fyi, Jan 1, 2025 - Jun 26, 2026.
Largest mergers and acquisitions by disclosed deal value.
| Acquirer | Target | Type | Value | Headline |
|---|---|---|---|---|
| Salesforce | Fin | Acquisition | $3.6B | Salesforce Buys Fin to Deepen AI Service Automation |
| SoundHound AI, Inc. | Interactions | Acquisition | $60M | SoundHound AI, Inc. acquires Interactions in $60.0M cash deal |
| Pennsylvania American Water | Appalachian Utilities, Inc. | Acquisition | $3.5M | Pennsylvania American Water acquires Appalachian Utilities, Inc. in $3.5M deal |
| Imperial Dade Canada | Enterprise Paper Holdings, Ltd. | Acquisition | Undisclosed | Imperial Dade Canada to acquire Enterprise Paper Holdings, Ltd. |
| Otovo | Solar Service Professionals Inc. | Acquisition | Undisclosed | Otovo to acquire Solar Service Professionals Inc. |
| USU GmbH | Mayday | Acquisition | Undisclosed | USU GmbH acquires Mayday |
| Guidewire | ProNav Technologies Ltd. | Acquisition | Undisclosed | Guidewire to acquire ProNav Technologies Ltd. |
| Equal Parts | Strategic Insurance | Acquisition | Undisclosed | Equal Parts acquires Strategic Insurance |
| Tag Agency Professionals | EZDMV | Acquisition | Undisclosed | Tag Agency Professionals acquires EZDMV |
| BradyPLUS | Imperial Dade | Merger | Undisclosed | BradyPLUS to merge with Imperial Dade |
Page 1 of latest articles and deal coverage.
The $3.6 billion deal gives Salesforce a faster path into packaged customer support agents and sharper reach into SMB and midmarket deployments.